Privacy Policy

Last updated: November 14, 2026

Cues for Cancer Inc. ("Cues for Cancer," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website cuesforcancer.org (our "Site") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect on this Site, in email, text, and other electronic communications sent through or in connection with this Site, and when you interact with our advertising and applications on third-party websites and services, if those applications or communications include links to this policy.

Please read this policy carefully. By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, your choice is not to use our Site.

1. Information We Collect

We collect several types of information from and about users of our Site:

Information You Provide to Us

• Contact form submissions — your name, email address, a selected subject, and your message, when you reach out to us through our Contact page.
• Newsletter sign-up — your email address, when you subscribe to receive updates from us.
• The Ghost Light tribute submissions — a name and, optionally, a story you submit to light a tribute on our online Ghost Light wall. These submissions are displayed publicly on the Site and are visible to anyone who visits that page.
• Honoree "cue" submissions — an author name, theater or organization name, and message, when you submit a tribute cue in honor of one of our honorees. These are displayed publicly on the relevant honoree's page.
• Event registration, ticketing, donations, and auction bids — when you purchase event tickets, make a donation, or bid in a silent auction, you are directed to a third-party platform (currently Zeffy, and in some cases Eventbrite) to complete that transaction. We do not collect or store your payment card information. Please see "Third-Party Services" below.
• Admin account credentials — a password used solely by authorized Cues for Cancer staff/volunteers to manage content on the Site. This is not collected from the general public.

Information We Collect Automatically

As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Site, including traffic data, pages you viewed, page interaction information, and the date, time, and duration of your visit.
• Information about your device and internet connection, including your IP address, browser type, device type, and operating system.

This information is collected primarily through Google Analytics and standard web server logs maintained by our hosting provider, Cloudflare. We use this information to help operate, protect, and improve our Site, and to understand how visitors use it.

2. Cookies and Tracking Technologies

Cookies are small data files placed on your device when you visit a website. We use the following types of cookies and similar technologies:

• Essential cookies — a session cookie used only when an authorized administrator logs into our admin dashboard, to keep that session secure. This cookie is not set for ordinary visitors browsing the public Site.
• Analytics cookies — we use Google Analytics (Google tag / gtag.js) to understand how visitors use our Site. Google Analytics uses cookies to collect standard internet log information and visitor behavior information in an anonymous form. You can learn more about how Google uses this data at policies.google.com/technologies/partner-sites, and you can opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on.

Most web browsers let you control cookies through their settings. Disabling cookies may affect the availability and functionality of some parts of our Site.

3. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Site and its content to you, and to display the tributes, stories, and messages you choose to submit publicly.
• To respond to your inquiries, comments, or requests for information.
• To send you our newsletter and updates about our programs and events, if you have subscribed to receive them.
• To understand how our Site is used, so we can maintain and improve it.
• To detect, investigate, and prevent fraudulent, abusive, or unauthorized activity (for example, automated bot submissions) and to protect the rights, property, and safety of Cues for Cancer, our users, and the public.
• To fulfill any other purpose for which you provide the information, or for any other purpose with your consent.

4. User-Submitted Content

Our Site includes features that let visitors submit content intended to be displayed publicly — including The Ghost Light tribute wall and honoree "cue" tributes. Please do not submit sensitive personal information about yourself or anyone else (such as medical details, addresses, or phone numbers) in these public submissions.

We moderate this content and reserve the right, in our sole discretion, to remove any submission at any time, for any reason, including content that is abusive, false, or otherwise inappropriate. Removing a submitted tribute does not affect our retention of other information collected in connection with your use of the Site.

5. Third-Party Services

Our Site links to, or redirects you to, services operated by other companies, including:

• Zeffy — used to process donations, event tickets, and silent auction bidding. Any payment and contact information you provide during that process is collected and handled by Zeffy under its own privacy policy, not ours.
• Eventbrite — used for registration for some of our community workshops and events, under Eventbrite's own privacy policy.
• Google Analytics — as described above.
• Social media platforms — our Site links to our Facebook, Instagram, and LinkedIn profiles. Your interactions with those platforms are governed by their own privacy policies.

We are not responsible for the privacy practices or content of these third-party services. We encourage you to review their privacy policies before providing any personal information to them.

6. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may disclose information that we collect or that you provide:

• To our service providers and contractors who perform services on our behalf (for example, our website hosting provider, Cloudflare, and our email service provider).
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our Terms and Conditions and other agreements.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Cues for Cancer, our users, or others.
• In connection with any merger, sale of organizational assets, or similar transaction, should one ever occur.

7. Data Security

We have implemented reasonable measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure, including transmitting data over our Site using HTTPS encryption and protecting administrative access with password authentication and rate limiting.

Unfortunately, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Public tribute submissions (The Ghost Light, honoree cues) are retained indefinitely as part of the public record of support unless you ask us to remove your submission, or we remove it through moderation. Newsletter email addresses and contact form submissions are retained until you ask us to delete them or unsubscribe.

9. Children's Privacy

Our Site is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Site, including through the contact form, newsletter sign-up, or Ghost Light submission. If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to delete that information.

10. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate personal information.
• Request deletion of your personal information, including removal of a public tribute submission.
• Opt out of receiving our newsletter at any time (each email we send includes an unsubscribe option, or you may contact us directly).
• Opt out of analytics tracking, as described in "Cookies and Tracking Technologies" above.

Virginia residents may have additional rights under the Virginia Consumer Data Protection Act. To exercise any of these rights, please contact us using the information below. We will respond to verifiable requests within the time required by applicable law.

11. Do Not Track Signals

Some browsers transmit "Do Not Track" signals to websites. Because there is not yet an accepted standard for how to respond to such signals, our Site does not currently respond differently based on a detected Do Not Track signal.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Cues for Cancer Inc.
Norfolk, Virginia
Email: Darrell@cues4cancer.com